So this morning I discover an email from one of my buyers. I had been so worried about a button that I knocked off while (badly) ironing the jacket I was getting ready to send. I enclosed a partial refund with a note and hoped fervently that she would forgive my pathetic ironing skills. I offered a full refund too if she was unhappy.
Instead, she sent me this nicest note! It pretty much made my day. She is actually sending my money back. I will immediately invest in a steam cleaner!
'A' totally proved my point. Chico-ettes are the best.
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