Definitely A Chico's Kind of Morning

So this morning I discover an email from one of my buyers. I had been so worried about a button that I knocked off while (badly) ironing the jacket I was getting ready to send. I enclosed a partial refund with a note and hoped fervently that she would forgive my pathetic ironing skills. I offered a full refund too if she was unhappy.

Instead, she sent me this nicest note! It pretty much made my day. She is actually sending my money back. I will immediately invest in a steam cleaner!

'A' totally proved my point. Chico-ettes are the best.

I dare ya --- compare feedback

Last night my Chico's layered skirt sold. So I went to create an invoice for my buyer. Out of curiosity I checked out the feedback left about this buyer. Quelle suprise! (Dramatic irony here) Along with the typical 'great ebayer' there were phrases like 'we had some laughs' ...'pleasant emails...a joy to deal with' and lots of 'please come back!'

Of course, we all love the words: lightning fast payment, too!

But again, I am wondering (market researcher that I am by day) ...in this great sociological experiment, are Chico-ettes on eBay simply nicer? I would really love to hear from Chico's salespeople ...are your customers more lovable than the average bear?

Are we just so grateful to find clothes that actually fit us? That make us feel good about ourselves? That are easy to take care of, incredibly packable, and on eBay, reasonably priced?

I'd love to hear from you!